REFUND & RETURN POLICY

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day money-back guarantee.

You may request a return within 30 days of receiving your item. To be eligible for a return, the product must be unused, in its original condition, and in its original packaging.

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within a few business days.

Please note:

  • Shipping fees are non-refundable.

  • Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.

If your order arrives damaged or defective, please contact us within 48 hours of delivery and include clear photos of the issue so we can assist you promptly.

For all return or refund requests, please contact us at:
girafitpro@outlook.com